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Privacy Policy

Last updated: August 15, 2025

Table of Contents

  • 1. Introduction
  • 2. Information We Collect
  • 3. How We Use Your Information
  • 4. Information Sharing
  • 5. Data Security
  • 6. Cookies and Tracking
  • 7. Your Rights
  • 8. Data Retention
  • 9. International Data Transfers
  • 10. Children's Privacy
  • 11. Changes to This Policy
  • 12. Contact Us

1. Introduction

JBoundex (hereinafter referred to as "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information in connection with our Japan market entry support services (hereinafter referred to as "Services").

By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information in connection with providing our Services.

2.1 Information You Provide Directly

Type of Information Examples
Company Information Company name, address, industry, year established, number of employees
Contact Information Contact person name, email address, phone number
Business Information Product category, sales volume, main markets, business plans
Product Information Product names, descriptions, images, pricing, inventory
Payment Information Billing address, bank account information

2.2 Information Collected Automatically

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of access
  • Referring URL
  • Pages viewed

2.3 Information from Third Parties

We may obtain information from the following third parties:

  • Sales data and customer reviews from EC platforms (Amazon Japan, Rakuten, etc.)
  • Campaign performance data from advertising platforms
  • Shipping information from logistics partners

3. How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Delivery
    • Providing consulting on Japan market entry
    • Managing listings and operations on EC platforms
    • Compliance support
    • Creating and delivering reports
  2. Communication
    • Responding to inquiries
    • Sending important service notifications
    • Delivering newsletters and marketing information (with consent)
  3. Service Improvement
    • Analyzing and improving service quality
    • Developing new services
    • Improving website usability
  4. Legal Compliance
    • Complying with legal requirements
    • Fulfilling contractual obligations
    • Protecting our rights

4. Information Sharing

We do not share your personal information with third parties except in the following circumstances:

4.1 With Your Consent

We may share your information with third parties when you have given us prior consent.

4.2 Service Providers

We may share information with the following third parties as necessary to provide our Services:

  • EC platform operators (Amazon Japan, Rakuten, etc.)
  • Logistics and warehouse partners
  • Payment processing services
  • Translation and localization services
  • Legal and accounting professionals
These third parties are contractually obligated to handle your information appropriately.

4.3 Legal Requirements

We may disclose information when required by law or when necessary to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or business transfer, your information may be transferred to the successor. We will notify you in advance in such cases.

5. Data Security

We implement the following security measures to protect your information:

  • Technical Measures
    • SSL/TLS encrypted communications
    • Firewall protection against unauthorized access
    • Regular security updates
    • Access log monitoring
  • Organizational Measures
    • Restricted access to information
    • Information security training for employees
    • Confidentiality agreements

However, no method of transmission over the Internet is completely secure. Please also take care to protect your own passwords and credentials.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files that websites store on your browser. Our website uses cookies for the following purposes.

6.2 Types of Cookies We Use

Type Purpose
Essential Cookies Required for basic website functionality
Analytics Cookies Analyzing website usage (Google Analytics, etc.)
Functional Cookies Storing user preferences such as language settings

6.3 Managing Cookies

You can disable cookies through your browser settings. However, disabling cookies may affect the functionality of some parts of our website.

7. Your Rights

You have the following rights regarding your personal information:

  • Right to Access: You can request disclosure of your personal information held by us
  • Right to Rectification: You can request correction of inaccurate personal information
  • Right to Erasure: Under certain conditions, you can request deletion of your personal information
  • Right to Restrict Processing: You can request that we stop using your personal information
  • Right to Object to Third-Party Sharing: You can request that we stop sharing your information with third parties

To exercise these rights, please contact us using the information provided at the end of this policy. We may require identification verification.

Note: We may not be able to comply with deletion or restriction requests for information that we are legally required to retain.

8. Data Retention

We retain collected information for the following periods:

Type of Information Retention Period
Contract-related Information 10 years after contract termination
Transaction Records 7 years after transaction (as required by law)
Inquiry History 3 years after resolution
Access Logs 1 year after collection

After the retention period expires or when retention is no longer necessary, we will promptly delete or anonymize the information.

9. International Data Transfers

In providing our Services, we may transfer your information outside of Japan. In such cases, we take the following measures:

  • Verifying the data protection regulations of the destination country or region
  • Entering into appropriate contracts with transfer recipients
  • Confirming implementation of appropriate security measures

10. Children's Privacy

Our Services are intended for corporations and sole proprietors and are not directed at individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18.

11. Changes to This Policy

We may update this Privacy Policy due to changes in laws, changes in our services, or other reasons.

For significant changes, we will notify you through appropriate means such as posting on our website or sending an email. The updated Privacy Policy will become effective upon posting on our website.

12. Contact Us

For questions about this Privacy Policy or requests for disclosure, correction, or deletion of personal information, please contact us at:

Privacy Inquiries

JBoundex

Email: contact@jboundex.com

Business Hours: Weekdays 10:00 AM - 6:00 PM (Japan Time)

When contacting us, please provide the following information:

  • Your name (company name)
  • Contact information
  • Details of your inquiry

Last Updated: August 15, 2025

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